Right of Withdrawal and Open Purchase

Paid bookings are non-refundable. The booking can be rescheduled to any date up to six hours before the start if 'Rebooking Guarantee' is purchased for the booking. A full refund is provided in case of weather conditions that make the activity unsuitable or dangerous, such as thunderstorms, storms, or other weather conditions. In case of illness, a full refund is provided upon presentation of a medical certificate.